Return and Cancellation

Return, Cancellation and Exchange

 

Exchange police

For Exchange you should contact Our customer service on this number +962795480699 and inform them about the return item.

  • Time For change within a period not exceeding 5 days  from receiving the order .
  • in case you would like to change the color or item you may pay additional  fees.
  • In case you reject the order, you must pay the shipping fees.
  • The exchange service is only currently available in Jordan.
  • The exchange service is only for one time 

Cancellation police

  • You can cancel the order before  "6 hours"  By contacting the customer service department and providing them with the order number and your contact information.

Return police

  • Unfortunately we do not offer a return service at this time.

 Order issues 

  • We will fix any error on our end immediately.
  • If you receive any defective or wrong item, please  email us at the following address : help@bakkaclothing.com 
  • with order number, defective item number, item photos
  • We will reply to you as soon as possible